Cookie Policy

How we use cookies and similar technologies on our website

2025/03/10

Last updated: 2025-08-10

Introduction

This Cookie Policy explains how VoiceClone ("we," "our," or "us") uses cookies and similar technologies on our website and services. We are committed to being transparent about our cookie practices and complying with applicable privacy laws, including the EU ePrivacy Directive, GDPR, CCPA, and other international regulations.

By continuing to use our website, you consent to our use of cookies as described in this policy, except where your consent is specifically required for non-essential cookies.

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies can be set by the website you are visiting ("first-party cookies") or by third-party services used by that website ("third-party cookies").

Types of Cookies by Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted

Types of Cookies by Purpose

  • Strictly Necessary: Essential for the website to function properly
  • Functional: Enhance functionality and personalization
  • Performance/Analytics: Help us understand how visitors use our website
  • Marketing/Advertising: Used to deliver relevant advertisements

Strictly Necessary Cookies

These cookies are essential for our website to function properly and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling out forms.

Cookie NamePurposeDurationSet By
better-auth.session_tokenMaintains your login sessionSessionOur Website
better-auth.csrf_tokenProtects against cross-site request forgery attacksSessionOur Website
__Secure-authjs.session-tokenAlternative session managementSessionOur Website
__Host-authjs.csrf-tokenCSRF protection for authenticationSessionOur Website
next-i18n-cookieRemembers your language preference1 yearOur Website
cookie-consentRemembers your cookie preferences1 yearOur Website

Third-Party Authentication Cookies

These cookies are set by third-party authentication providers when you choose to log in using their services.

Google Login

Cookie NamePurposeDurationSet By
__Secure-1PSIDGoogle authentication and security2 yearsGoogle
__Secure-3PSIDGoogle authentication across domains2 yearsGoogle
HSIDGoogle security and authentication2 yearsGoogle
SSIDGoogle security identifier2 yearsGoogle
APISIDGoogle API authentication2 yearsGoogle
SAPISIDSecure Google API authentication2 yearsGoogle

Google's Privacy Policy: https://policies.google.com/privacy Data Location: United States and other Google data centers globally Legal Basis: Necessary for contract performance (login service)

GitHub Login

Cookie NamePurposeDurationSet By
_gh_sessGitHub session managementSessionGitHub
logged_inGitHub login status1 yearGitHub
dotcom_userGitHub user identification1 yearGitHub
_device_idGitHub device identification1 yearGitHub

GitHub's Privacy Policy: https://docs.github.com/en/site-policy/privacy-policies/github-privacy-statement Data Location: United States Legal Basis: Necessary for contract performance (login service)

Payment Processing Cookies

These cookies are used to securely process payments and manage billing.

Cookie NamePurposeDurationSet By
creem_sessionSecure payment session30 minutesCreem
creem_customer_idCustomer identification for billing1 yearCreem
creem_csrfPayment security protectionSessionCreem

Creem's Privacy Policy: https://www.creem.io/privacy Data Location: Determined by Creem; please refer to Creem’s Privacy Policy for current information. Legal Basis: Necessary for contract performance (payment processing)

These cookies enable enhanced functionality and personalization but are not strictly necessary.

Cookie NamePurposeDurationSet By
theme_preferenceRemembers your dark/light mode choice1 yearOur Website
dashboard_layoutSaves your dashboard layout preferences1 yearOur Website
user_preferencesStores various user preference settings1 yearOur Website
feature_flagsManages feature availability for your accountSessionOur Website

These cookies help us understand how visitors interact with our website. In the EEA/UK, non‑essential analytics cookies only load after consent. We implement Google Consent Mode v2 and respect Global Privacy Control (GPC) signals where supported.

Google Analytics 4

Cookie NamePurposeDurationSet By
_gaDistinguishes users2 yearsGoogle
_ga_<container-id>Persists session state2 yearsGoogle
_gidDistinguishes users24 hoursGoogle

Notes: GA4 cookies are set only after consent in the EEA/UK.

Microsoft Clarity

Cookie NamePurposeDurationSet By
_clckStores Clarity User ID and preferences1 yearMicrosoft Clarity
_clskConnects multiple page views into a single session1 dayMicrosoft Clarity
CLIDIdentifies first-time Clarity view1 yearMicrosoft Clarity
ANONCHKIndicates MUID transfer between domains10 minutesMicrosoft

Notes: We enable element masking to avoid capturing sensitive fields.

Plausible (Self‑hosted, cookieless)

Cookie NamePurposeDurationSet By
plausible_ignoreExcludes your visits from analytics (opt‑out)PermanentPlausible

Notes: Plausible does not set cookies by default; plausible_ignore is only set when you opt out of measurement.

These cookies are used when you interact with our AI-powered features.

Cookie NamePurposeDurationSet By
ai_session_stateMaintains AI conversation contextSessionOur Website
ai_usage_trackingTracks AI feature usage for billing30 daysOur Website

Third-Party AI Services: We may use third-party AI services to deliver voice features. Please refer to the respective providers' privacy policies for details.

Data Location: United States Legal Basis: Consent (for AI feature usage)

Email Service Cookies (Optional)

We do not set any cookies on our website for email delivery. If you opt in to emails, open/click tracking may occur via privacy‑safe tracking pixels within the email client (not cookies on our site). You can change your preferences or opt out at any time.

Strictly Necessary Cookies: No consent required, but we inform you about their use.

Non-Essential Cookies: We obtain your consent through:

  1. Cookie Banner: Displayed on your first visit with clear options
  2. Granular Control: You can accept/reject different cookie categories
  3. Informed Choice: Clear information about each cookie type before consent

EEA/UK: Non‑essential cookies are disabled until consent. We implement Google Consent Mode v2 and honor Global Privacy Control (GPC) signals where supported.

You have several options to manage cookies:

  • Visit our Cookie Settings page: /cookie
  • Toggle different cookie categories on/off
  • View detailed information about each cookie
  • Save your preferences instantly

2. Browser Settings

Chrome: Settings > Privacy and Security > Cookies and other site data Firefox: Settings > Privacy & Security > Cookies and Site Data Safari: Preferences > Privacy > Manage Website Data Edge: Settings > Cookies and site permissions > Cookies and site data

3. Third-Party Opt-Outs

You can withdraw your consent at any time by:

  1. Updating Preferences: Use our Cookie Policy page
  2. Clearing Cookies: Delete cookies through your browser
  3. Contacting Us: Email support@voice-clone.org — Please send all consent withdrawal requests to this address. We will process your request within 30 days unless a shorter period is required by applicable law.
  4. Re-visiting Banner: Clear your consent cookie to see the banner again

Important: Withdrawing consent may affect website functionality and your user experience.

International Compliance

European Union (GDPR + ePrivacy Directive)

  • We obtain explicit consent for non-essential cookies
  • You can withdraw consent at any time
  • We provide detailed information about each cookie
  • We respect your right to object to cookie processing

United Kingdom (UK GDPR + PECR)

  • Similar to EU requirements with additional UK-specific considerations
  • You can complain to the ICO about cookie practices
  • We follow ICO guidance on cookie consent

California (CCPA/CPRA)

  • Some cookies may be considered "personal information"
  • You have the right to opt-out of the "sale" of personal information
  • We do not discriminate based on your privacy choices
  • Note: We do not sell personal information to third parties

Other Jurisdictions

We comply with applicable cookie and privacy laws in all jurisdictions where we operate, including Canada (PIPEDA), Brazil (LGPD), and Australia (Privacy Act).

We implement appropriate security measures for cookies:

Technical Safeguards

  • Secure Flag: Sensitive cookies are only transmitted over HTTPS
  • HttpOnly Flag: Prevents client-side script access to sensitive cookies
  • SameSite Attribute: Protects against cross-site request forgery
  • Encryption: Sensitive cookie data is encrypted

Data Protection

  • Minimal Data: We only store necessary information in cookies
  • Regular Cleanup: Expired cookies are automatically removed
  • Access Controls: Strict controls on who can access cookie data
  • Monitoring: Regular security audits of cookie practices

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.

Contact Us

If you have any questions about this Cookie Policy, please email support@voice-clone.org.